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Special Order Products

    • Special Order Products

    £0.00Price
    For Glass Panels, Glass Handrails, Frameless Glass and Stainless Steel Glass - We will require accurate measurements and colour choices for an accurate quote. 

    • PRODUCT INFO

      Special Order Products

      Glass Panels - These come in any size needed. We suggest you have the glass at less than 2000mm in length for the ultimate peace of mind. A range of colours are available, from Clear, Smoked, Brown and Crystal. 

       

      Glass Handrails - Similiar to Glass Panels, these come with a top and bottom reinforced handrail. These come in any size needed. We suggest you have the glass at less than 2000mm in length for the ultimate peace of mind. A range of colours are available. Glass colours from Clear, Smoked, Brown and Crystal. Plastic colours from White, Cream, Beige, Oak Foil, Grey Foil.

       

      Frameless Glass and Stainless Steel Glass are sent to our Glazier supplier for an accurate quote. We are approved installers for this product.

    • RETURN & REFUND POLICY

      RETURN POLICY

       

      Last updated 04/23/2020

       

       

      Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

       

      RETURNS

       

      All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

       

      RETURN PROCESS

       

      To return an item, please email customer service at elitedecking@hotmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

       

      Elite Decking

      Attn: Returns

      RMA #

      Unit 2, Glan Morfa Industrial Estate, Marsh Road  

      Rhyl, 

      LL18 3RG.  

      North Wales

       

      Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

       

      REFUNDS

       

      After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

       

      EXCEPTIONS    

       

      For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

              

       

      QUESTIONS

       

      If you have any questions concerning our return policy, please contact us at:

      01745 339800 

      elitedecking@hotmail.com 

    • DELIVERY INFO

      Due to current Covid - 19 conditions, we are enforcing a strict, and safe, click and collect option. All orders will need to be collecterd from Unit 2, Glan Morfa Industrial Estate, Marsh Road, Rhyl, LL18 3RG. North Wales.

      Once an order has been recieved, please allow Elite Decking 2-3 Business days to ensure your products are ready. 

      Once restrictions have been lifted, we will revert back to our normal U.K only delivery options. 

      Elite Decking

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